Frequently Asked Questions

1. What is Koinz Exchange?


Koinz Exchange is a peer-to-peer cryptocurrency trading platform that allows users to trade digital assets with minimal central intermediation. The platform is designed to offer a secure, user-friendly, and low-cost trading environment for cryptocurrencies and fiat currencies.

2. How does Koinz Exchange ensure the security of transactions?


Koinz Exchange employs a multi-layered security approach, including advanced encryption, two-factor authentication (2FA), and an escrow system that locks the seller’s cryptocurrency during a transaction. These measures ensure that your assets are protected throughout the trading process.

3. What is the KNZX token, and how can I use it?

The KNZX token is the native governance and utility token of the Koinz Exchange. It allows holders to participate in platform governance decisions, such as voting on new cryptocurrency listings and fee adjustments. Additionally, KNZX can be used to pay for exchange fees at discounted rates, stake for increased voting power, and unlock other platform benefits.


4. What cryptocurrencies are supported on Koinz Exchange?


At launch, Koinz Exchange supports several major cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), Monero (XMR), Litecoin (LTC), Dash (DASH), ZCash (ZEC), and Koinz Coin (KNZX). The platform plans to add more privacy-centric coins based on community voting and market demand.


5. How does the peer-to-peer trading process work on Koinz Exchange?


Users can initiate buy or sell transactions by searching for suitable counterparties or posting their own offers. Once a transaction is agreed upon, the buyer completes the fiat payment, and the cryptocurrency is delivered through Koinz Exchange after the payment is verified.


6. Does Koinz Exchange require Know Your Customer (KYC) verification?


As a peer-to-peer platform, Koinz Exchange is not required to adhere to strict KYC and Anti-Money Laundering (AML) compliance requirements. This allows for greater privacy and accessibility for users who prefer to trade without the need for extensive personal verification.


7. What are the payment methods supported by Koinz Exchange?

Koinz Exchange allows users to agree on any online or offline payment method that is convenient and secure for both parties. This flexibility increases the likelihood of finding a quick and secure local payment method.


8. How does the Koinz Exchange escrow system work?


The escrow system on Koinz Exchange locks the seller’s cryptocurrency during a transaction to ensure that the buyer receives the cryptocurrency only after the fiat payment has been verified. If a dispute arises, Koinz Exchange will investigate both parties’ claims before deciding on the release of the escrow.


9. What future developments are planned for Koinz Exchange?


Koinz Exchange has an ambitious roadmap that includes the release of advanced trading features, support for additional cryptocurrencies, expanded language support, and ongoing security improvements. The platform also plans to develop mobile applications and integrate with decentralized finance (DeFi) protocols.


10. How can I participate in the governance of Koinz Exchange?


By holding KNZX tokens, you can participate in the decentralized governance of Koinz Exchange. This includes voting on key platform decisions, such as the introduction of new features, the listing of new cryptocurrencies, and adjustments to platform fees.


11. Is Koinz Exchange available in multiple languages?


Yes, Koinz Exchange initially supports English, Turkish, Russian, French, and Arabic. The platform plans to expand language support in future updates, including German, Spanish, Portuguese, and Mandarin.


12. What measures does Koinz Exchange take to support financial inclusion?


Koinz Exchange is committed to making its platform accessible to the under-banked and financially excluded populations. By reducing barriers to entry, offering flexible payment methods, and supporting a range of privacy-focused cryptocurrencies, Koinz aims to provide financial empowerment to users worldwide.